The Stagecoach Bus Incident

A while back I mentioned on my website before I changed everything over about what happened while I was on one of the Stagecoach buses that run around Winchester. I have received a reply from Stagecoach regarding the matter.

The original complaint I made was about the bus driver pulling away before ChloƩ and I had the chance to sit down, which resulted in me injuring myself. Its not the first time I have made this complaint to Stagecoach, but this time I have received a proper reply concerning the matter!

The Reply;

Dear Mr Miller,

Thank you for your visit to our offices, from which I was very sorry to hear about the driver of the Switch5 bus did not wait until you had taken a seat before pulling away.

All employees are subject to continuous training and development and we pride ourselves upon the standards of our drivers. It is therefore always disappointing to receive complaints of such a nature. All of our drivers are trained to, where possible and within reason, wait until the passengers have taken a seat before pulling away from bus stops. From the information you supplied, I have been able to identify the driver concerned, and he has been interviewed with regards to the matter. His driving standard will be monitored from time to time and he has been advised that any further reports of this nature will be viewed very seriously.

Please accept my sincere apologies for any distress caused by this incident. I do hope that your future journeys with Stagecoach will be trouble free, but should I been of any assistance on a future occasion, please do not hesitate to contact me.

Thank you for bringing this matter to my attention.

Yours sincerely

Richard Tyldsley

Operations Manager

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To me, this is not an acceptable resolution to the matter. I would of prefered something much harsher. If I hadnt of hurt myself in trying to not hurt ChloƩ and she was the one who ended up hurt because I landed on her, I would be forced to take the matter further, which wouldnt be good for them! Stagecoach has a responsibility to make sure their drivers are driving safely and adhear to driving regulations concerning passengers!

There are plenty of cameras on the buses that are in Winchester, so I dont see how this could become a problem in the first place. It only takes somone a couple of hours a day to review the videos to make sure the drivers are doing their job properly.

I might have a word with this Richard Tyldsley and put to him the idea of me doing a survey of the passengers to ask them a few questions;

  • Did you manage to sit down before the bus took off?
  • Did you feel the bus driver was a good driver?
  • Did you feel safe on your journey?
  • Did you hurt yourself due to the drivers “lack of attention”?

I feel with a short and simple survey like that, we can understand how the drivers of Winchester Stagecoach are performing. Whether they are performing as good as they are expected to by the public, who pay for the service or not! Let me know your thoughts!

Testing out the Android app!

I have just discovered that there is a WordPress app for Android! I’m so excited by this, as it means that its going to be very easy for me to update my website while out and about when I don’t have access to a computer.

Just testing out the image upload features of the app, so please excuse the random pictures!

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Testing image upload while on gprs!

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Testing out the iPhone app

Testing this out. So far it looks nice and easy to use, but I can’t imagine myself typing a real lengthy post on here with pictures and video!

I am testing the image upload feature too!

All posts migrated over to WordPress!

I have just spent the best part 2 hours migrating over the posts from my cms to WordPress. Everything should work fine, if not, give me a shout and I shall try and sort it out! I still have yet to add a contact page and various others to this yet.

Hopefully its possible to add a php page to WordPress, or I shall have to make my own, seperate from it, hoping to keep everything looking the same!

In the mean time, I shall be tinkering with this to make it just right and do what I want it to do!

WordPress!

Well, you guessed it! I have finally decided to use WordPress. I suppose it was only a matetr of time before I used it. It has so many features, so many themes and its so customisable! I will still continue to work on my CMS, as I still really want to learn PHP and MySQL, as they will help me add and develop for WordPress.

I shall be importing my old posts into WordPress, as I dont want to lose anything that I have written over the past few months! Check back every now and then for more updates on whats going on with my website and in my life!